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my shipment is stuck in customs

Looking for my shipment is stuck in customs? Here is the practical picture for Saudi Arabia — real costs, timelines and requirements — and Modjo handles the whole process for you.

my shipment is stuck in customs — what to know

Ground rules: Customs clearance in Saudi Arabia runs through the FASAH platform under ZATCA (the Zakat, Tax and Customs Authority). The standard duty is 5% of CIF value (range 0–25% by HS code), plus 15% VAT on CIF + duty. With documents and SABER certificates ready before arrival, release takes 1–3 working days at Jeddah, Dammam or Riyadh Dry Port.

The clearance file: commercial invoice, packing list, bill of lading, certificate of origin and conformity certificates. Most delays come from mismatched documents or certificates issued after arrival — both preventable before the vessel sails.

This is what my shipment is stuck in customs looks like when it is run properly.

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Frequently asked questions

What does my shipment is stuck in customs cost in Saudi Arabia?

1–3 working days with complete documents and valid SABER certificates; airport clearance can finish within hours.

How much is Saudi customs duty?

Mostly 5% of CIF value (0–25% by HS code) plus 15% VAT on CIF + duty; GCC-origin goods enter duty-free.

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